Privacy policy
Data controller
The controller of personal data provided through this website is Andorra Servei, Carrer de la Vena, 3, 3-9, AD200 Encamp, Andorra (Formulario de contacto).
What data we process and why
The data you provide by phone, WhatsApp or email (name, contact details and a description of your project) are used exclusively to handle your enquiry, prepare quotes and deliver the contracted services. The legal basis is the performance of pre-contractual or contractual measures requested by you.
Contact form
If you write to us through the contact form on this website, we collect your name, your phone number, your email address if you provide it, and your message. We use them only to handle and reply to your request. The legal basis is the consent you give by ticking the acceptance box. The data are kept for as long as needed to handle your request and, afterwards, for the periods required by law. They are not shared with third parties except where legally required. The form uses Google reCAPTCHA to prevent spam, which is subject to Google’s privacy policy. You can exercise your rights as described under “Your rights”.
Retention and recipients
Data are kept for as long as needed to manage the business relationship and the resulting legal obligations. Data are not shared with third parties except where legally required or strictly necessary to deliver the service (for example, manufacturers for warranty claims).
Your rights
Under Andorra’s Qualified Law 29/2021, of 28 October, on personal data protection, you may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to Formulario de contacto. You may also lodge a complaint with the Andorran Data Protection Agency (APDA).
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